Privacy Policy

Lux Tanning Co. is the operator of this website and the seller of Lux Tanning Co. tanning gummies. For privacy-related questions, you can contact us at hello@luxtanningco.com. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

We collect information you provide directly to us, such as your name, email address, delivery address, phone number, and payment details when you place an order or subscribe to our newsletter. We also collect information automatically, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies. When you make a purchase, our payment processor may provide us with transaction details.

We use your information to process and deliver orders, manage subscriptions, communicate with you about your account and purchases, provide customer support, send marketing communications (if you have opted in), improve our website and products, and comply with legal obligations. We do not sell your personal information to third parties.

We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyse website traffic, and understand how visitors interact with our site. You can manage your cookie preferences through your browser settings. Some third-party services we use, such as analytics and payment providers, may also set cookies in accordance with their own policies.

We share your information only with trusted service providers who help us operate our business, such as payment processors, shipping and delivery providers (including Australia Post), email marketing platforms, and website hosting services. These providers are contractually required to protect your information and use it only for the services they provide to us. We may also disclose information if required by law or to protect our rights and safety.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes the use of secure connections (SSL) for transactions and access controls for our internal systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including processing orders, managing subscriptions, complying with legal obligations, and resolving disputes. When your information is no longer needed, we securely delete or anonymise it.

You have the right to access, correct, update, or delete your personal information. You may also opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of our emails. If you are an Australian resident, you may have additional rights under the Privacy Act 1988 (Cth). To exercise your rights, please contact us.

Some of our service providers may operate outside of Australia. When we transfer your personal information internationally, we take steps to ensure that it is handled in accordance with applicable privacy laws and this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be posted on this page with the updated date. We encourage you to review this page periodically.

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please contact us at hello@luxtanningco.com or through our Contact page.