Terms & Conditions
Last updated: 5 September 2026
This page is maintained by Lux Tanning Co. to answer common questions about our trading terms and service. It is not legal advice. If you have questions about how these terms apply to you, please contact us.
Introduction
Welcome to Lux Tanning Co. These Terms & Conditions govern your use of our website and your purchase of our products. By placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our site or purchase our products. This page is maintained by Lux Tanning Co. as an editable summary of our trading terms and is not intended as legal advice.
Ordering and acceptance
When you place an order, you are making an offer to purchase the products at the prices and quantities shown. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or description, or suspected fraudulent activity. All orders are subject to acceptance and confirmation by us. Payment must be made in full before an order is dispatched.
Pricing and payment
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice. We reserve the right to correct any pricing errors before processing your order. We accept major credit cards, PayPal, and Apple Pay. Payment is processed securely through our third-party payment provider. Subscriptions are billed every 30 days at the agreed subscription price until cancelled.
Shipping and delivery
We ship Australia Wide via Australia Post. We aim to dispatch orders within 24 business hours of payment confirmation. Free shipping is available on orders over $79.95. Orders under $79.95 incur a flat shipping fee of $9.99. Delivery times are estimates and may vary based on your location, courier network capacity, and public holidays. Lux Tanning Co. is not liable for delays caused by the courier or unforeseen events.
Subscriptions
Subscribe & Save orders renew automatically every 30 days at the discounted subscription price. You may cancel, skip, or modify your subscription at any time before the next renewal date through your account or by contacting us. No minimum commitment is required. Cancellations after a renewal has been processed will apply to the next billing cycle.
Returns, refunds and guarantee
We do not offer refunds for change of mind. If your product arrives damaged, faulty, or significantly different from the description, please contact us within 30 days of receipt with your order details and photos of the issue. We will review your request and, where appropriate, offer a replacement or refund. Our 30-day glow guarantee applies to product quality and customer satisfaction outcomes, subject to reasonable and consistent use as directed. We reserve the right to refuse returns that do not meet these conditions.
Intellectual property
All content on this website, including text, images, logos, graphics, and product designs, is the property of Lux Tanning Co. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.
Product information and safety
Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary between individuals. Always read the label and follow the directions for use. If you are pregnant, breastfeeding, taking medication, or have a medical condition, consult a healthcare professional before use. Keep out of reach of children.
Limitation of liability
To the fullest extent permitted by law, Lux Tanning Co. is not liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim relating to a product or service will not exceed the amount paid by you for that product or service.
Governing law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any dispute arising out of or in connection with these terms shall be resolved in the courts of New South Wales.
Changes to these terms
We may update these Terms & Conditions from time to time. The most current version will always be available on this page. Your continued use of the website after any changes constitutes acceptance of the revised terms.
Contact us
If you have any questions about these Terms & Conditions, please contact us at hello@luxtanningco.com or through our Contact page.
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